Legal / Privacy

Privacy & cookie policy.

How we handle personal information and cookies on this website.

01

Who we are

Digital Diaspora (Pty) Ltd is the responsible party for personal information collected through this website.

Contact: accounts@digitaldiaspora.co.za, +27 73 778 9677, 22 Chesham Rd, Bryanston, Sandton 2191.

02

Information we collect

Details you choose to provide when you contact us, such as your name, organisation, email address and message.

Descriptions you enter into the service advisor, which are processed to generate recommendations.

Basic technical information required to deliver the website securely.

03

How we use it

To respond to your enquiry and discuss relevant services.

To generate service recommendations when you use the service advisor. Advisor text is sent to an AI model provider for processing and is not stored by this website.

To keep the website secure and working.

04

Legal basis

We process personal information in line with the Protection of Personal Information Act (POPIA), based on your consent or our legitimate interest in responding to enquiries.

05

Sharing

We do not sell personal information. We share it only with service providers that help us operate the website and services, or where required by law.

06

Cookies and similar storage

Strictly necessary: required to run the site and remember your cookie choice. Always on.

Preferences: remember settings that improve your experience. Optional.

Analytics: help us understand site usage. Optional, and only used if you allow it.

You can change your choice at any time using the cookie preferences control below or in the footer.

07

Retention and security

We keep personal information only for as long as needed for the purpose it was collected, and apply reasonable technical and organisational safeguards.

08

Your rights

You may request access to, correction of or deletion of your personal information, object to processing, or withdraw consent. Contact us using the details above. You may also lodge a complaint with the Information Regulator of South Africa.