Head Office
Johannesburg
6 employees
- Regional Manager
- Account Managers
- Technical Engineers
- Support Staff
About / Wired differently
A technology partner built for transformation.
Digital Diaspora is a technology-driven company delivering innovative digital solutions, ICT services, cloud solutions, cybersecurity, connectivity and digital transformation consulting to SMEs, corporate enterprises and public-sector organisations across South Africa.
Vision
To become a leading African technology partner that empowers businesses through innovative digital solutions.
Mission
To deliver secure, reliable and transformative technology solutions that help organisations achieve their business objectives while maintaining exceptional customer service and technical excellence.
01
One team. Three regions.
18 permanent employees are distributed evenly across three regional offices.
Regional Office
Durban
6 employees
- Business Development Manager
- Technical Support Engineer
- Customer Success Representative
Regional Office
Cape Town
6 employees
- Business Development Manager
- Technical Support Engineer
- Customer Success Representative
02
Operations & quality
Structured service management with continuous improvement.
Service Desk
- Incident Management
- Change Management
- Service Requests
- Escalation Management
Service Delivery
- SLA Monitoring
- Customer Reporting
- Technical Support
- Preventive Maintenance
Quality Assurance
- Monthly service reviews
- Customer satisfaction surveys
- Continuous service improvement
03
How we deliver
01
Discover
02
Design Plan
03
Deploy
04
Operate
05
Optimise
04
The standard behind every engagement
Secure
Cybersecurity, managed protection and resilient infrastructure.
Reliable
Service delivery designed around operational continuity and SLA monitoring.
Scalable
Cloud, connectivity and managed services that can grow with the organisation.
Transformative
Consulting and digital transformation projects aligned to business objectives.
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